The World Bank General Services Division Security Office (GSDSO) is responsible for the corporate security of World Bank employees, which includes global security training for employees. One critical aspect of this security training is the need to inform Bank staff of proper travel precautions. World Bank staff travel on approximately 40,000 mission trips each year, occasionally through countries which pose a significant security risk.

The World Bank contracted ITA for the development of a compelling, interactive web-based training application that guides World Bank employees through recommended security precautions and actions involving pre-departure, en-route and post-arrival phases of world travel. ITA was selected based on its ability to quickly respond to World Bank requirements for Adult Learning courseware that was timely, informative and cost effective. 

The course was delivered through the Bank’s corporate internet and was designed to function within the Bank’s technical environment on the ED3 desktop. The product was developed using Flash modules for ease of integration into the Bank’s Learning Management System (LMS) and delivery through the Bank’s web publishing system. The developed training includes activities, quizzes, interactive tools and other techniques to communicate the material to the learner in an instructionally sound and engaging manner.

Due to emergent threats to World Bank personnel, ITA was asked to expedite development of the training application. ITA was able to deliver the application to the World Bank in one half the initial estimated development time.

Key features:

• Easy-to-use and intuitively navigable interface
• Provide user training on the key processes of Bank Examinations
• Provide a more economic and efficient presentation of material
• Provides interactive scenarios to assess learner’s mastery of content