| Quality Assurance
Program
Team Members
Points of Contact
Task Orders
Innovative Technology Application, Inc. (ITA)
is a Veteran-owned small business Federal contractor
that specializes in e-learning, training, knowledge
management, and information technology products and
services. Founded in 1995, ITA provides high quality
products and services to Government and private organizations.
ITA's headquarters is located just outside the Washington,
D.C. beltway in Springfield, Virginia. ITA has been
named to several fastest-growing company lists including
Washington Techway's Fast 50, Virginia Business' Fastest
50 and Deloitte and Touche's Fast 500. ITA has won more
than $80 million in contracts with many Government agencies
including the Department of Defense.
Team ITA’s leadership, organizational structure,
DO management procedures and QC processes are in place
for quality DO execution. Our focus is on attention
to detail, quality, performance, schedule, and cost.
Key features of project control are as follows:
Proven and institutionalized best business practices
for controlling costs, schedule, and quality
PM empowered to make decisions and commit Team ITA
Early and accurate task planning by experienced managers
who develop a baseline for DO execution
DO Execution Plans with milestone checks so progress
is maintained and schedule problems are detected early
and corrective management actions are implemented promptly
Frequent Navy customer interface allowing customer
input into Delivery Order execution
Periodic internal task reviews, providing the benefit
of independent assessment of Delivery Order performance.
ITA has fully approved and audited rate structures.
Team ITA has automated tools in place to accurately
capture and allocate costs, perform accounts payable
and receivable functions, and track project and personnel
accounts, including payroll and benefits administration.
As such, they can track funds from different sources.
Cost codes can be assigned and other cost tracking procedures
can be followed to track funds and expenditures as required
by this contract. Key features of the Team ITA’s
infrastructure include:
Automated resume database to ensure PM access to
all corporate resources
Automated project tools (e.g., CostPoint, MS Project,
MS Office Live Meeting, Delivery Order Progress Tracker
Database) to give insight into project cost and schedule
QMS and Overall QC Plan
Use of Government approved systems for accounting,
property management, and procurement
People and automated tools in place to capture and
allocate costs, perform accounts payable and receivable
functions, and track projects and personnel accounts,
including payroll and benefits.
Quality Assurance Program
ITA top management provides direction to Team ITA by
establishing objectives and targets for performance.
Top management provides resources and reviews performance
and customer satisfaction regularly. If problems are
identified, action is taken using the corrective or
preventative action process. Team ITA management continuously
looks for opportunities to improve products, services,
and internal processes. In addition to the aforementioned
procedures and at the end of each month, the Quality
Control Manager (QCM) will forward a roll-up of all
contract deficiencies, if any, entered into the electronic
Delivery Order Progress Tracker Database and customer
satisfaction monitoring results to ITA’s Chief
Operating Officer. This review process will alert Corporate
Management of any potential problem areas and identify
formal actions taken or required to correct or prevent
deficiencies.
The Team ITA Quality Management System (QMS) documents
the processes required to correct problems and consistently
provide products and services that meet Navy requirements
and enhance customer satisfaction. The Team ITA Quality
Control (QC) Plan is applicable to all Team ITA members
performing work on the Contract. To meet the requirements
of the inspection and acceptance clause of this Contract,
Federal Acquisition Regulation (FAR) 52.246-4, Inspection
of Services, each Team ITA member agrees to conform
to the Team ITA’s QC Plan.
Team ITA’s QC structure includes the Project
Manager (PM), QCM, subcontractors, and individual employees;
in essence, every individual working on the Seaport-e
contract. The PM reports to the Team ITA Chief Operating
Officer who monitors the PM’s ability to effectively
implement Team ITA’s QC Plan and achieve the primary
quality goal of total customer satisfaction. The QCM
serves as the administrator of the QMS and primary reviewer
of contract deliverables. The QCM oversees the management
and administration of QC functions. Through the use
of scheduled deliverable reviews and periodic audits,
the QCM and other Team ITA members measure the quality
of the deliverables throughout the period of performance.
PMs and the QCM meet monthly to address concerns, recommendations,
and improvements to project procedures, practices, standards,
and execution actions. They will also review and assess
the effectiveness of Team ITA’s QC Plan, evaluate
employee recommendations to improve QC procedures, and
analyze customer comments/concerns.
Team Members
AMSEC LLC, a subsidiary of Science
Applications International Corporation (SAIC), is a
full-service supplier to the Navy and commercial maritime
industry. AMSEC LLC provides naval architecture and
marine engineering, electronic systems engineering,
vessel system assessments, maintenance engineering and
program development, shipyard industrial engineering,
and complete logistics services, from technical manual
development to provisioning documents, spare parts management
and training. AMSEC LLC, was formed in 1981 to provide
top-quality technical and engineering support services
to the Navy, and was acquired in 1987 by SAIC. Today,
with more than 4600 employees in over 30 offices, AMSEC
LLC provides direct support to the fleet in all Navy
homeport concentrations and technical centers. On a
typical day, AMSEC has well over 1000 employees working
on Navy ships and at Navy shore activities worldwide.
Forty six AMSEC locations individually registered to
ISO 9001:2000 and two organizations were assessed at
Capability Maturity Model Integration Level 5.
EMA Inc, a subsidiary of AMSEC LLC,
provides engineering, management, financial and logistics
support for Defense programs including carrier air traffic
control and landing systems, tactical aircrew combat
training systems, shipboard data links, computer security,
and command, control, communications, computers and
intelligence systems.
Planning Consultants, Inc (PCI), a
subsidiary of AMSEC LLC, provides advanced analytical
and engineering services for the Aegis Combat System
as well as integration support for related systems such
as Cooperative Engagement Capability (CEC), Open Architecture
(OA), Ballistic Missile Defense, Single Integrated Air
Picture (SIAP) and the Land Attack Warfare System.
SAIC is the largest employee-owned,
high technology research and engineering company in
the nation. With more than 42,000 employees, annual
tasking exceeding $5.9 billion, and offices in more
than 150 cities worldwide, SAIC brings unsurpassed depth
and breadth to the Navy in terms of technology, location,
personnel, and resources. SAIC is the nation’s
second largest systems integration company, the Department
of Defense’s (DoD) seventh largest contractor
and the Navy’s 11th largest overall. Our work
spans the full range, from scientific breakthroughs
to system architecture innovation to process enhancements
and mature product development. In the fast-moving “high-tech”
industry, the entrepreneurial spirit and customer commitment
fostered by total employee ownership have kept us at
the forefront of new technology trends for more than
three decades. Our decentralized organization allows
us the flexibility and agility of a small company, enabling
us to quickly shift resources where they will best meet
customer needs.
Founded in 1951, Human Resources Research Organization
(HumRRO), a small, not-for-profit business, has completed
over 5,000 contracts encompassing a wide range of people
problems. HumRRO conducts research, develops products,
and provides services to improve individual, team, and
organizational performance. HumRRO is comprised of multidisciplanary
professionals, with a technically diverse supporting
staff. Their research scientists include experts not
only in industrial and experimental psychology, but
also in many related fields such as management analysis,
sociology, operations research, computer science, economics,
and educational research.
Points of Contact
Seaport-e
Eric Kasiski
(703)-440-8696 x 1120 (Office)
(703) 440-8697 (Fax)
Chad Galyen
(703)-440-8696 x 1103 (Office)
(703) 440-8697 (Fax)
Customer Satisfaction
Eric Kasiski
(703)-440-8696 x 1120 (Office)
(703) 440-8697 (Fax)
Task Orders
Task Orders will be posted here as we receive them.
Technical Instructions
Upon award of Task Orders, all applicable Technical
Instructions will be listed here.
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